Effective Date: November 20, 2025
Last Updated: November 20, 2025
KITTY CAT HABITAT (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit or purchase from kittycathabitat.ca (the “Site”) or otherwise interact with us.
We comply with applicable privacy laws, including Canada’s PIPEDA and British Columbia’s PIPA, the EU/EEA GDPR, the UK GDPR, Japan’s APPI, and applicable U.S. state privacy laws. If any part of this Privacy Policy conflicts with mandatory rights under your local law, your mandatory rights prevail.
1. Personal information we collect
We collect personal information in three ways:
A. Information you provide directly
When you place an order, create an account, subscribe, or contact us, we may collect:
● Identifiers and contact details such as name, email, phone number, shipping and billing addresses.
● Order details such as items purchased, order history, and notes/messages you send us.
● Account information such as username, password, and preferences (if you create an account).
● Communications such as emails or messages, reviews, or feedback.
Payment information is processed by Shopify Payments, PayPal, or other processors. We do not store full card numbers; payment processors handle that securely.
B. Information collected automatically
When you browse the Site, we may collect:
● Device data such as IP address, browser type, device identifiers, and operating system.
● Usage data such as pages viewed, products viewed, cart activity, referral sources, approximate location (based on IP), and interactions with the Site.
● Cookie and similar technology data as described in Section 6.
C. Information from third parties
We may receive information from Shopify (store services and analytics), payment processors (payment status confirmations), shipping carriers (delivery updates), and advertising/analytics partners (campaign performance and audience metrics).
2. How we use personal information
We use your information to:
Provide and fulfill orders
● Process payments and deliver purchases.
● Send order confirmations, shipping updates, and service messages.
● Provide customer support and administer defect claims per our policies.
● Operate and improve our business
● Maintain Site security, prevent fraud, and verify orders.
● Analyze store performance and improve products and customer experience.
● Maintain records for accounting, tax, and legal compliance.
Marketing (with appropriate consent)
● Send newsletters or promotions if you opt in.
● Show relevant ads or offers where enabled.
● Measure marketing effectiveness.
You can unsubscribe from marketing emails any time using the link in the email or by contacting us.
3. Legal bases for processing (EU/UK customers)
If you are in the EU/EEA or UK, we process your personal data under these legal bases:
● Contract, to fulfill your order or provide requested services.
● Legitimate interests, to run and improve our business, prevent fraud, and secure our Site (balanced against your rights).
● Consent, for optional marketing and certain cookies/trackers.
● Legal obligation, for tax, consumer protection, and compliance duties.
4. How we share personal information
We share only what’s necessary for the purposes above, with:
Service providers
● Shopify (store hosting, checkout, analytics).
● Payment processors (Shopify Payments, PayPal, etc.).
● Shipping carriers (Canada Post, USPS, FedEx, DHL, etc.).
● Email/marketing tools used for newsletters or customer communications.
● Analytics and advertising partners (such as Google or Meta tracking tools) if enabled.
These providers are authorized to use your data only as needed to provide services to us.
Legal and compliance disclosures
We may disclose information if required by law, court order, or to protect rights, safety, or prevent fraud.
Business transfers
If we reorganize, sell, or merge the business, personal information may be transferred as part of that transaction, subject to confidentiality and law.
With your consent
We may share information for another purpose only if you specifically agree.
5. Your rights and choices
Your rights depend on where you live. We honor all applicable rights.
Canada (PIPEDA / BC PIPA)
You may request access to your personal information, ask us to correct inaccuracies, and withdraw consent where processing is based on consent.
EU/EEA and UK (GDPR / UK GDPR)
You may have the right to access, correct, delete, restrict processing, object to processing, data portability, and withdraw consent (for consent-based processing). You can also lodge a complaint with your local data protection authority.
United States (state privacy laws, including California CPRA/CCPA)
Where applicable, you may request access, correction, deletion, and information about certain disclosures. We do not sell your personal information for money. We may share limited identifiers (like cookies or device IDs) with advertising partners to show relevant ads. If you are a California resident, you may opt out of this “sharing” for targeted advertising by contacting us or using a browser-level opt-out where available.
Japan (APPI)
You may request disclosure of the personal information we hold about you, correction/cessation if inaccurate, and suspension of use or deletion where permitted by law.
To exercise any rights, email info@kittycathabitat.ca with your request and enough detail to verify your identity. We may need to confirm identity before responding.
6. Cookies and tracking technologies
We use cookies and similar technologies to run essential Site functions (cart, checkout, security), remember preferences, understand Site traffic, and support marketing/advertising when enabled.
You can control cookies via your browser settings. Blocking cookies may affect Site functionality.
7. International data transfers
We are based in British Columbia, Canada, but we sell internationally. Your information may be stored or processed in Canada, the United States, or other countries where we or our providers (such as Shopify) operate.
For EU/UK customers, transfers are protected using recognized safeguards such as contractual protections required under GDPR/UK GDPR.
8. Data retention
We keep personal information only as long as needed to fulfill orders and provide support, meet legal, tax, accounting, and consumer protection obligations, and resolve disputes or enforce agreements. Retention periods may vary based on your location and the type of data.
9. Data security
We use reasonable administrative, technical, and physical safeguards to protect personal information. No online system is 100% secure, so we can’t guarantee absolute security, but we work to protect your data appropriately.
10. Children’s privacy
Our Site is not intended for minors. We do not knowingly collect personal information from children. If you believe a child has provided us personal data, contact us and we will remove it where required.
11. Third-party links
Our Site may link to third-party sites (social media, payment, etc.). Their privacy practices are separate from ours. Please review their policies independently.
12. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will post the revised version on this page and update the Effective Date. Changes apply from the posted date onward.
13. Contact us / Privacy Officer
For questions, requests, or complaints about privacy, contact:
Controller / Organization: Kitty Cat Habitat (sole proprietorship, British Columbia, Canada)
Privacy Officer: Privacy Officer, Kitty Cat Habitat
Email: info@kittycathabitat.ca
Mailing Address: PO Box 60043 Mount Benson, Nanaimo, BC, V9S 0A5, Canada