Our Commitment

Our community first commitment covers verified craftsmanship defects. To reduce waste, we don’t accept physical returns, and whenever an item is still safe and reusable, we encourage donating it to a local animal shelter. See Terms & Conditions for details.

Toys

Covered for ninety days for verified craftsmanship defects. Coverage applies to the original purchaser only and is only valid when proper care and maintenance have been followed. Please note that coverage does not extend to damage from improper use. See Care & Maintenance for details.

Mats & Caves

Covered for one year from the date of purchase for verified craftsmanship defects. Coverage applies to the original purchaser and is only valid when proper care and maintenance are followed. Please note that coverage does not extend to damage from improper use. See Care & Maintenance for details

Questions? Let’s Connect!

info@kittycathabitat.ca